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Bord Gáis Energy Theatre Box Office

  • Bord Gáis Energy Theatre, Grand Canal Square, Docklands, Dublin 2

    Opening times 11am – 6pm Monday to Friday. Box Office will be open *1 hour before the show at weekends when there is a performance that day. (*Times may vary for some matinée performances).

  • Boxes: + 353 (0) 1 677 7770

    (Our boxes are not bookable online. Boxes cannot be part-sold)

  • Hospitality Packages: + 353 (0) 1 674 2407

FAQ

  • Where can I buy tickets?

    You can purchase tickets in person at the box office (see further information below) or via Ticketmaster. We do not condone or endorse any third party sales. Ticketmaster are our only approved and official ticket vendor. All online purchases should be made via www.bordgaisenergytheatre.ie or www.ticketmaster.ie. Unfortunately, if purchased completely outside of our system, we cannot assist with refund or exchange. The tickets belong to the purchaser and due to data protection we cannot share or give information surrounding the booking to anyone but the original booker.

  • Are there any additional charges when I purchase tickets from the box office?

    There are no Ticketmaster service charges when you book in person at the Bord Gáis Energy Theatre Box Office. Where a show has a facilities fee, this charge will still be applicable, regardless of point of sale. General sales for tickets cannot be made 30 minutes before the show, as box office are busy dealing with ticket collections for the show during this time.

  • What are the opening times for the box office?

    BOX OFFICE OPENING TIMES PERFORMANCE DAYS MONDAY TO FRIDAY 11 a.m. UNTIL LAST PERFORMANCE BEGINS WEEKEND & BANK HOLIDAYS 1 HOUR BEFORE FIRST PERFORMANCE BEGINS UNTIL LAST PERFORMANCE BEGINS NON-PERFORMANCE DAYS MONDAY TO FRIDAY - 11 a.m. to 6 p.m. WEEKEND & BANK HOLIDAYS – CLOSED Patrons are advised that on performance days (including midweek matinees) general sales for tickets cannot be made 30 minutes before a show, as box office are busy dealing with ticket collections and sales for that performance. Patrons wishing to book tickets for future performances will be asked to wait until the show has begun, at which time they can proceed with their booking.

  • Can I bring Children to the Theatre?

    All Children aged 3 and over can visit the theatre with a valid ticket. Babes in arms and infants 2 years old and under will not be permitted into the theatre. However, if the performance is specifically classed as a children’s show then all ages will be permitted. Children aged 1 and under will generally be admitted free of charge, with no need to purchase a ticket and no seat allocated. Please note that this is a general guideline and for a specific show you should seek guidance from its information page.

    Please note that parents with a child who is disrupting other patrons will be asked to leave the auditorium to settle the child. Our policy is that only one infant is permitted per family, and if you are bringing other children to a show along with an infant, it is advisable that at least two adults are in attendance.

  • Are there concessions available?

    Where applicable we offer concession prices to senior citizens, patrons who are registered as disabled (and a carer), students and children. Concessions may not be available for all performances or shows.